We endeavor to ship orders within 48 hours of purchase. All orders are packaged securely and posted via Royal Mail 1st Class.
All orders are free except orders over £120 are shipped via couriers and will incur a postage fee.
Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 1pm on Friday will not be processed until Monday.
The majority of deliveries require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained.
If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if this is more convenient for you.
All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.